We provide a 5 year warranty on all of our bathtub refinishes, unless otherwise noted. This warranty includes the product itself, as well as application. The following things are covered by the warranty;

• Product adhesion to the tub
• Runs, defects, rough spots, or other application failures
• Incorrect product

The following things are not covered by the warranty;

• Peeling or coating failure caused by water penetration of the surface after impact damage
• Stains and etching
• Product failure or surface defects in areas where there have been leaky faucets, suction cup mats, non-slip stickers, soap bottles or other items sitting on the tub
• Impact damage, peeling, or removal of the finish by outside factors

If an adhesion issue, application failure, rough spot, or separation occurs, report the problem to us as soon as possible to prevent the damage spreading further. If the problem goes unreported for an extended period of time to the point it begins ruining the integrity of the coating, your warranty may be voided entirely.

We ask you send documentation issues with pictures with a coin, ruler, finger, or other recognizable frame of reference for size next to the area, or some other indication of size such as a measurement with a request for service via our contact form.

If you are not present, we ask you are reachable, so you will always be kept up to date on any changes that occur to the scope of work or scheduling. There may be additional charges associated with warranty work that would otherwise be free.

Surfaces are ready for use 24 hours after we finish applying our coatings, unless otherwise noted.

During the first week, do not use cleaners or let objects sit on the surface for long periods of time to allow for optimal curing.

Though any standard non-abrasive bathroom or kitchen cleaners are fine to use over our surface treatments, we recommend a blend of 50% water and 50% vinegar, with a little dish soap mixed in as a general cleaning solution. Apply cleaner and wipe, let soak no more than 2 minutes, rinse, then wipe down with microfiber towels. 

Magic erasers are also very effective for buildup and grime.

Every 3 to 4 months, you may apply automotive wax with a microfiber towel according to the manufacturers instructions after cleaning for enhanced durability, prolonged life, and easier maintenance.

Do not use abrasive cleaners or limescale removers, or let any cleaners soak for longer than 2 minutes on the surface. Always rinse any cleaners immediately.

If your faucet develops a leak, it should be repaired as quickly as possible, and either plugged, or a bucket placed under to collect the dripping water and dumped down the drain until repaired. Leaking faucets are one of the fastest ways to ruin a coating. 

Suction cup mats and non-slip stickers should not be used in refinished tubs under any circumstances. Use of either will cause rapid deterioration of the coating, and will void your warranty.

If work is going to be done above the bathtub, such as tile work, caulking, painting, or hardware replacement, placing a large piece of cardboard on the bottom of the tub, and using a drop cloth or paper or plastic masking to protect the tub will protect the tub from damage from dropping things or paint or chemicals damaging the coating.

Be mindful of the suggestions listed in this care guide when cleaning surfaces above the tub.

Pet claws can damage the coating, and negate your warranty. If you use the tub to wash your pet, lay a towel on the bottom of the tub before putting them in.

Childrens toys with sharp corners can chip the coating and negate your warranty. We recommend getting soft toys like soft balls or foam toys, toys with rounded edges, and light toys that can't be hit with a lot of force into the tub as to cause damage.

We provide a 5 year warranty on all of our shower and tile refinishes, unless otherwise noted. This warranty includes the product itself, as well as application. The following things are covered by the warranty;

• Product adhesion to the tub
• Runs, defects, rough spots, or other application failures
• Incorrect product

The following things are not covered by the warranty;

• Peeling or coating failure caused by water penetration of the surface after impact damage
• Stains and etching
• Product failure or surface defects in areas where there have been leaky faucets, suction cup mats, non-slip stickers, soap bottles or other items sitting on the tub
• Impact damage, peeling, or removal of the finish by outside factors

If an adhesion issue, application failure, rough spot, or separation occurs, report the problem to us as soon as possible to prevent the damage spreading further. If the problem goes unreported for an extended period of time to the point it begins ruining the integrity of the coating, your warranty may be voided entirely.

We ask you send documentation issues with pictures with a coin, ruler, finger, or other recognizable frame of reference for size next to the area, or some other indication of size such as a measurement with a request for service via our contact form.

If you are not present, we ask you are reachable, so you will always be kept up to date on any changes that occur to the scope of work or scheduling. There may be additional charges associated with warranty work that would otherwise be free.

Surfaces are ready for use 24 hours after we finish applying our coatings, unless otherwise noted.

During the first week, do not use cleaners or let objects sit on the surface for long periods of time to allow for optimal curing.

Though any standard non-abrasive bathroom or kitchen cleaners are fine to use over our surface treatments, we recommend a blend of 50% water and 50% vinegar, with a little dish soap mixed in as a general cleaning solution. Apply cleaner and wipe, let soak no more than 2 minutes, rinse, then wipe down with microfiber towels. 

Magic erasers are also very effective for buildup and grime.

Every 3 to 4 months, you may apply automotive wax with a microfiber towel according to the manufacturers instructions after cleaning for enhanced durability, prolonged life, and easier maintenance.

Do not use abrasive cleaners or limescale removers, or let any cleaners soak for longer than 2 minutes on the surface. Always rinse any cleaners immediately.

If your faucet develops a leak, it should be repaired as quickly as possible, and either plugged, or a bucket placed under to collect the dripping water and dumped down the drain until repaired. Leaking faucets are one of the fastest ways to ruin a protective coating. 

 

Suction cup mats and soap holders, and non-slip stickers should not be used on refinished surfaces under any circumstances. Use of any of these will cause rapid deterioration of the coating, and will void your warranty.

If your faucet develops a leak, it should be repaired as quickly as possible, and either plugged, or a bucket placed under to collect the dripping water and dumped down the drain until repaired. Leaking faucets are one of the fastest ways to ruin a coating. 

If work is going to be done above the surface, such as tile work, caulking, painting, or hardware replacement, placing a large piece of cardboard on the bottom of the fixture or area, and using a drop cloth or paper or plastic masking to protect the area will protect the surface from damage from dropping things or paint or chemicals damaging the coating.

Be mindful of the suggestions listed in this care guide when cleaning surfaces above the coating.

Pet claws can damage the coating, and negate your warranty. If you use the surface to wash your pet, lay a towel down before putting them on the surface.

Childrens toys with sharp corners can chip the coating and negate your warranty. We recommend getting soft toys like soft balls or foam toys, toys with rounded edges, and light toys that can't be hit with a lot of force into the surface as to cause damage.

We provide a 10 year warranty on all of our countertop refinishes, unless otherwise noted. This warranty includes the product itself, as well as application. The following things are covered by the warranty;

• Product adhesion to the surface
• Runs, defects, rough spots, or other application failures
• Incorrect product

The following things are not covered by the warranty;

• Peeling or coating failure caused by water penetration of the surface after impact damage
• Stains and etching
• Product failure or surface defects in areas where there have been leaky faucets, suction cup mats, non-slip stickers, soap bottles or other items sitting on the tub
• Impact damage, peeling, or removal of the finish by outside factors
• Scratches, burn marks, or other damage caused by improper usage of the surface

Refinished countertops, like traditional surfaces, are not meant to be used as a cutting board, or to set hot pans and pots on. Always use cutting boards, and do not set hot pots or pans directly on the surface, or your warranty may be voided entirely.

If an adhesion issue, application failure, rough spot, or separation occurs, report the problem to us as soon as possible to prevent the damage spreading further. If the problem goes unreported for an extended period of time to the point it begins ruining the integrity of the coating, your warranty may be voided entirely.

We ask you send documentation issues with pictures with a coin, ruler, finger, or other recognizable frame of reference for size next to the area, or some other indication of size such as a measurement with a request for service via our contact form.

If you are not present, we ask you are reachable, so you will always be kept up to date on any changes that occur to the scope of work or scheduling. There may be additional charges associated with warranty work that would otherwise be free.

Surfaces are ready for use 48 hours after we finish applying our coatings, unless otherwise noted.

During the first week, do not use cleaners or let objects sit on the surface for long periods of time to allow for optimal curing.

Though any standard non-abrasive cleaner is fine to use, we recommend a blend of 50% water and 50% vinegar, with a little dish soap mixed in as a general cleaning solution. Apply cleaner and wipe, let soak no more than 2 minutes, rinse, then wipe down with microfiber towels. 

Magic erasers are also very effective for buildup and grime.

Cutting food directly on the surface, and placing hot pots and pans can chip, scratch, damage, burn, blister, or melt the coating and negate your warranty. Always use a cutting board, and place something between hot pans and pots and the surface directly.

Every 2 to 3 months, apply automotive wax with a microfiber towel according to the manufacturers instructions after cleaning for enhanced durability, prolonged life, and easier maintenance.

Do not use abrasive cleaners or limescale removers, or let any cleaners soak for longer than 2 minutes on a refinished countertop. Always rinse any cleaners off the surface immediately.

We highly recommend not letting anything sit on the surface where water may get on the surface, as water can pool around resting items and create rings or etching.

Soap, food, drinks, hair dye, and other chemicals should be rinsed off the surface as soon as quickly as possible, as letting them sit on the surface can cause stains or etching.

If work is going to be done above the surface, such as tile work, caulking, painting, or hardware replacement, placing a large piece of cardboard on the area, and using a drop cloth or paper or plastic masking to protect the area will protect the surface from damage from dropping things or paint or chemicals damaging the coating.

Be mindful of the suggestions listed in this care guide when cleaning surfaces above the coating.

We provide a 10 year warranty on all of our microcement products, unless otherwise noted. This warranty includes the product itself, as well as application. The following things are covered by the warranty;

• Product adhesion to the surface
• Runs, defects, rough spots, or other application failures
• Incorrect product

The following things are not covered by the warranty;

• Peeling or coating failure caused by water penetration of the surface after impact damage
• Stains and etching
• Product failure or surface defects in areas where there have been leaky faucets, suction cup mats, non-slip stickers, soap bottles or other items sitting on the tub
• Impact damage, peeling, or removal of the finish by outside factors

If an adhesion issue, application failure, rough spot, or separation occurs, report the problem to us as soon as possible to prevent the damage spreading further. If the problem goes unreported for an extended period of time to the point it begins ruining the integrity of the coating, your warranty may be voided entirely.

We ask you send documentation issues with pictures with a coin, ruler, finger, or other recognizable frame of reference for size next to the area, or some other indication of size such as a measurement with a request for service via our contact form.

If you are not present, we ask you are reachable, so you will always be kept up to date on any changes that occur to the scope of work or scheduling. There may be additional charges associated with warranty work that would otherwise be free.

Surfaces are ready for use 48 hours after we finish applying our coatings, unless otherwise noted.

During the first week, do not use cleaners or let objects sit on the surface for long periods of time to allow for optimal curing.

Though any standard non-abrasive cleaner is fine to use, we recommend a blend of 50% water and 50% vinegar, with a little dish soap mixed in as a general cleaning solution. Apply cleaner and wipe, let soak no more than 2 minutes, rinse, then wipe down with microfiber towels. 

Magic erasers are also very effective for buildup and grime.

Do not use abrasive cleaners or limescale removers, or let any cleaners soak for longer than 2 minutes on microcement. Always rinse any cleaners off the surface immediately.

We highly recommend not letting anything sit on the surface where water may get on the surface, as water can pool around resting items and create rings or etching.

Soap, food, drinks, hair dye, and other chemicals should be rinsed off the surface as soon as quickly as possible, as letting them sit on the surface can cause stains or etching.

Suction cups and stickers should not be used on microcement under any circumstances. Use of any of these can cause deterioration of the coating, and will void your warranty.

We highly recommend against plants sitting directly on the surface. 

If work is going to be done above the surface, such as tile work, caulking, painting, or hardware replacement, placing a large piece of cardboard on the area, and using a drop cloth or paper or plastic masking to protect the area will protect the surface from damage from dropping things or paint or chemicals damaging the coating.

Be mindful of the suggestions listed in this care guide when cleaning surfaces above the coating.

Cutting food directly on the surface, and placing hot pots and pans can chip, scratch, damage, burn, blister, or melt the coating and negate your warranty. Always use a cutting board, and place something between hot pans and pots and the surface directly.

For microcement floors, we recommend putting felt on the bottoms of chairs and tables to keep the surface from potentially scratching or wearing down faster in some places faster than others.

If an adhesion issue, application failure, rough spot, or separation occurs, report the problem to us as soon as possible to prevent the damage spreading further. If the problem goes unreported for an extended period of time to the point it begins ruining the integrity of the coating, your warranty may be voided entirely.

We ask you send documentation issues with pictures with a coin, ruler, finger, or other recognizable frame of reference for size next to the area, or some other indication of size such as a measurement with a request for service via our contact form.

If you are not present, we ask you are reachable, so you will always be kept up to date on any changes that occur to the scope of work or scheduling. There may be additional charges associated with warranty work that would otherwise be free.

 

Surfaces are ready for use 48 hours after we finish applying our coatings, unless otherwise noted.

During the first week, do not use cleaners or let objects sit on the surface for long periods of time to allow for optimal curing.

Though any standard non-abrasive cleaner is fine to use, we recommend a blend of 50% water and 50% vinegar, with a little dish soap mixed in as a general cleaning solution. Apply cleaner and wipe, let soak no more than 2 minutes, rinse, then wipe down with microfiber towels. 

Magic erasers are also very effective for buildup and grime.

Do not use abrasive cleaners or limescale removers, or let any cleaners soak for longer than 2 minutes on microcement. Always rinse any cleaners off the surface immediately.

We highly recommend not letting anything sit on the surface where water may get on the surface, as water can pool around resting items and create rings or etching.

Soap, food, drinks, hair dye, and other chemicals should be rinsed off the surface as soon as quickly as possible, as letting them sit on the surface can cause stains or etching.

Suction cups and stickers should not be used on microcement under any circumstances. Use of any of these can cause deterioration of the coating, and will void your warranty.

We highly recommend against plants sitting directly on the surface. 

If work is going to be done above the surface, such as tile work, caulking, painting, or hardware replacement, placing a large piece of cardboard on the area, and using a drop cloth or paper or plastic masking to protect the area will protect the surface from damage from dropping things or paint or chemicals damaging the coating.

Be mindful of the suggestions listed in this care guide when cleaning surfaces above the coating.

Placing chemical containers and metal directly against the surface could affect the integrity of the coating. We recommend placing barriers between these items and the floor.

For microcement floors, we recommend putting felt on the bottoms of chairs and tables to keep the surface from potentially scratching or wearing down faster in some places faster than others.

We provide a 2 year warranty on all of our sink refinishes, unless otherwise noted. This warranty includes the product itself, as well as application. The following things are covered by the warranty;

• Product adhesion to the tub
• Runs, defects, rough spots, or other application failures
• Incorrect product

The following things are not covered by the warranty;

• Peeling or coating failure caused by water penetration of the surface after impact damage
• Stains and etching
• Product failure or surface defects in areas where there have been leaky faucets, suction cup mats, non-slip stickers, soap bottles or other items sitting on the tub
• Impact damage, peeling, or removal of the finish by outside factors

If an adhesion issue, application failure, rough spot, or separation occurs, report the problem to us as soon as possible to prevent the damage spreading further. If the problem goes unreported for an extended period of time to the point it begins ruining the integrity of the coating, your warranty may be voided entirely.

We ask you send documentation issues with pictures with a coin, ruler, finger, or other recognizable frame of reference for size next to the area, or some other indication of size such as a measurement with a request for service via our contact form.

If you are not present, we ask you are reachable, so you will always be kept up to date on any changes that occur to the scope of work or scheduling. There may be additional charges associated with warranty work that would otherwise be free.

Surfaces are ready for use 24 hours after we finish applying our coatings, unless otherwise noted.

During the first week, do not use cleaners or let objects sit on the surface for long periods of time to allow for optimal curing.

Though any standard non-abrasive bathroom cleaner is fine to use, we recommend a blend of 50% water and 50% vinegar, with a little dish soap mixed in as a general cleaning solution. Apply cleaner and wipe, let soak no more than 2 minutes, rinse, then wipe down with microfiber towels. 

Magic erasers are also very effective for buildup and grime.

Every 3 to 4 months, apply automotive wax with a microfiber towel according to the manufacturers instructions after cleaning for enhanced durability, prolonged life, and easier maintenance.

Do not use abrasive cleaners or limescale removers, or let any cleaners soak for longer than 2 minutes on a refinished sink. Always rinse any cleaners off the sink immediately.

We highly recommend not letting anything sit on the sink, as water can pool around resting items and create rings or etching.

Soap, hair dye, and other chemicals should be rinsed off the sink as soon as quickly as possible, as letting them sit on the sink can cause stains or etching.

If your faucet develops a leak, it should be repaired as quickly as possible, and either plugged, or a bucket placed under to collect the dripping water and dumped down the drain until repaired. Leaking faucets are one of the fastest ways to ruin a coating. 

If work is going to be done above the sink, such as tile work, caulking, painting, or hardware replacement, placing a large piece of cardboard above the sink, and using a drop cloth or paper or plastic masking to protect the sink will protect it from damage from dropping things or paint or chemicals damaging the coating.

Be mindful of the suggestions listed in this care guide when cleaning surfaces above the sink.

Pet claws can damage the coating, and negate your warranty. If you use the sink to wash your pet, lay a towel on the bottom of the tub before putting them in.

Childrens toys with sharp corners can chip the coating and negate your warranty. We recommend getting soft toys like soft balls or foam toys, toys with rounded edges, and light toys that can't be hit with a lot of force into the sink as to cause damage.

We provide a 3 year warranty on all of our raw clay plaster products, unless otherwise noted. This warranty includes the product itself, as well as application. The following things are covered by the warranty;

• Product adhesion to the surface
• Runs, defects, rough spots, or other application failures
• Incorrect product

The following things are not covered by the warranty;

• Peeling or coating failure caused by water penetration of the surface after impact damage
• Stains and etching
• Product failure or surface defects in areas where there have been leaky faucets, suction cup mats, non-slip stickers, soap bottles or other items sitting on the tub
• Impact damage, peeling, or removal of the finish by outside factors

If an adhesion issue, application failure, rough spot, or separation occurs, report the problem to us as soon as possible to prevent the damage spreading further. If the problem goes unreported for an extended period of time to the point it begins ruining the integrity of the coating, your warranty may be voided entirely.

We ask you send documentation issues with pictures with a coin, ruler, finger, or other recognizable frame of reference for size next to the area, or some other indication of size such as a measurement with a request for service via our contact form.

If you are not present, we ask you are reachable, so you will always be kept up to date on any changes that occur to the scope of work or scheduling. There may be additional charges associated with warranty work that would otherwise be free.

Surfaces are ready for use 10 hours after we finish applying our coatings, unless otherwise noted.

During the first week, do not use cleaners or let objects sit on the surface for long periods of time to allow for optimal curing.

Though any standard non-abrasive cleaner is fine to use, we recommend a blend of 50% water and 50% vinegar, with a little dish soap mixed in as a general cleaning solution. Apply cleaner to a wash cloth, ring until damp, and wipe, then rinse with water and either a sponge or microfiber towels. 

Magic erasers are also very effective for buildup and grime.

Do not use abrasive cleaners or limescale removers, or let any cleaners soak on clay plaster. Always rinse any cleaners off the surface immediately.

Soap, food, drinks, and other chemicals should be rinsed off the surface as soon as quickly as possible, as letting them sit on the surface can cause stains or etching.

We highly recommend against plants resting directly against the surface. 

If work is going to be done above the surface, such as tile work, caulking, painting, or hardware replacement, protect the area with protective films, covering, or paper.

Be mindful of the suggestions listed in this care guide when cleaning surfaces above the coating.

We provide a 2 year warranty on all of our surface repair work, unless otherwise noted. This warranty includes the product itself, as well as application. The following things are covered by the warranty;

• Product adhesion to the tub
• Runs, defects, rough spots, or other application failures
• Incorrect product

The following things are not covered by the warranty;

• Peeling or coating failure caused by water penetration of the surface after impact damage
• Stains and etching
• Product failure or surface defects in areas where there have been leaky faucets, suction cup mats, non-slip stickers, soap bottles or other items sitting on the tub
• Impact damage, peeling, or removal of the finish by outside factors

If an adhesion issue, application failure, rough spot, or separation occurs, report the problem to us as soon as possible to prevent the damage spreading further. If the problem goes unreported for an extended period of time to the point it begins ruining the integrity of the coating, your warranty may be voided entirely.

We ask you send documentation issues with pictures with a coin, ruler, finger, or other recognizable frame of reference for size next to the area, or some other indication of size such as a measurement with a request for service via our contact form.

If you are not present, we ask you are reachable, so you will always be kept up to date on any changes that occur to the scope of work or scheduling. There may be additional charges associated with warranty work that would otherwise be free.

Surfaces are ready for use 24 hours after we finish applying our coatings, unless otherwise noted.

Though any standard non-abrasive bathroom or kitchen cleaners are fine to use over our surface treatments, we recommend a blend of 50% water and 50% vinegar, with a little dish soap mixed in as a general cleaning solution. Apply cleaner and wipe, let soak no more than 2 minutes, rinse, then wipe down with microfiber towels. 

Magic erasers are also very effective for buildup and grime.

If your faucet develops a leak that might affect the area, it should be repaired as quickly as possible, and either plugged, or a bucket placed under to collect the dripping water and dumped down the drain until repaired. Leaking faucets are one of the fastest ways to ruin a coating. 

We provide a 5 year warranty on our drain and overflow covers, unless otherwise noted. This warranty includes the product itself, as well as application. The following things are covered by the warranty;

• Product installation
• Defects or application failures
• Incorrect product

The following things are not covered by the warranty;

• Peeling, rusting, or product failure caused by water penetration of the surface after impact damage
• Stains and etching
• Product failure or surface defects in areas where there have been leaky faucets, suction cup mats, non-slip stickers, soap bottles or other items sitting on the tub
• Impact damage, peeling, or removal of the finish or product by outside factors

If an adhesion issue, application failure, or product failure happens, report the problem to us as soon as possible to prevent the damage spreading further. If the problem goes unreported for an extended period of time to the point it begins ruining the integrity of the coating, your warranty may be voided entirely.

We ask you send documentation issues with pictures with a coin, ruler, finger, or other recognizable frame of reference for size next to the area, or some other indication of size such as a measurement with a request for service via our contact form.

If you are not present, we ask you are reachable, so you will always be kept up to date on any changes that occur to the scope of work or scheduling. There may be additional charges associated with warranty work that would otherwise be free.

Fixtures are ready for use immediately, unless otherwise noted.

Our drain and overflow covers are metal, and require the same cleaning and maintenance as any other metal drain fixture.

 

We provide a 3 month warranty on our surface treatment work, unless otherwise noted. This does not include refinishing, microcement, claw plastering, epoxy, or painting work. This warranty includes the product itself, as well as application. The following things are covered by the warranty;

• Product adhesion to the surface
• Runs, defects, rough spots, or other application failures
• Incorrect product

The following things are not covered by the warranty;

• Peeling or coating failure caused by water penetration of the surface after impact damage
• Stains and etching
• Product failure or surface defects in areas where there have been leaky faucets, suction cup mats, non-slip stickers, soap bottles or other items sitting on the tub
• Impact damage, peeling, or removal of the finish by outside factors

If an adhesion issue, application failure, rough spot, or separation occurs, report the problem to us as soon as possible to prevent the damage spreading further. If the problem goes unreported for an extended period of time to the point it begins ruining the integrity of the coating, your warranty may be voided entirely.

We ask you send documentation issues with pictures with a coin, ruler, finger, or other recognizable frame of reference for size next to the area, or some other indication of size such as a measurement with a request for service via our contact form.

If you are not present, we ask you are reachable, so you will always be kept up to date on any changes that occur to the scope of work or scheduling. There may be additional charges associated with warranty work that would otherwise be free.

Though any standard non-abrasive bathroom or kitchen cleaners are fine to use over our surface treatments, we recommend a blend of 50% water and 50% vinegar, with a little dish soap mixed in as a general cleaning solution. Apply cleaner and wipe, let soak no more than 2 minutes, rinse, then wipe down with microfiber towels. 

Magic erasers are also very effective for buildup and grime.

Every 3 to 4 months, you may apply automotive wax with a microfiber towel according to the manufacturers instructions after cleaning for enhanced durability, prolonged life, and easier maintenance.

Do not use abrasive cleaners or limescale removers, or let any cleaners soak for longer than 2 minutes on the surface. Always rinse any cleaners immediately.

If your faucet develops a leak, it should be repaired as quickly as possible, and either plugged, or a bucket placed under to collect the dripping water and dumped down the drain until repaired. Leaking faucets are one of the fastest ways to ruin a protective coating.