Surface Maintenance & Cleaning

Typically, our first time in a room takes a couple hours, two days in a row, with the surfaces and fixtures being usable just a couple hours after we are done. This is to ensure minimal downtime in commercial settings. After our first visit, as long as the surfaces are well-maintained, 45 to 90 minutes is a typical maintenance appointment for follow-up or scheduled maintenance.

Certainly not! While the products we use should be handled only by professionals, the way we handle them guarantees there is no risk to health or well-being at all. 

We will send you a guide on how to prepare for our arrival for the best results when we book your bathtub refinishing. That said, here are some of the main things you can do, so you know ahead of time.

• Ensure leaky faucets are repaired or replaced
• Ensure the drain functions as it should
• Remove all loose items from the area
• Dust the room to keep dust from landing in the fresh coating
• If water and power are not available, we need to know ahead of time - the same goes for heat in cooler months
• All walls must be sealed, so there is no open framing or areas where dust cannot be controlled

We typically recommend a cleaning solution of 50% vinegar, and 50% warm water, with a few drops of dish soap applied with a spray bottle, and wiped with microfibre towels, though any standard non-abrasive bathroom cleaner will do.

Magic erasers are great for removing tough spots, and spray on Turtle Wax applied liberally every 3 to 4 months will extend of the life of the coating dramatically, though we recommend only waxing bathtubs and showers if you have a non-slip coating, as the they can become quite slick otherwise.

Epoxy grout, fresh high-quality caulking, surface polishing, chip repairs, clear coating, and grout sealing are some services we provide that will extend the life of your fixtures while renewing their original look.

Not necessary! You are free to leave, and we will call you if we have any questions or problems.

As a rule of thumb, twice yearly. This is to allow our professional service team the ability to cut through built up limescale, soap residue, debris, and more, without having to resort to methods that could potentially damage the fixtures.

To reduce maintenance appointments to yearly, or even every other year, we suggest speaking with our team about reducing maintenance frequency as much as possible via polishing, waxing, sealing, clear coating, and Durashield technologies. These services act much like water-repellant coatings, but do not affect the integrity of the various surfaces they can be applied to.

While we are always looking to learn more about surface repair, we cannot match or repair every surface, or get 100% gloss and color matches every single time.

On solid color surfaces such as baths, showers, sinks, tiling, grout, silicone, countertops, and toilets, as long as they are not heavily stained or faded, we can usually get within a 5% match or closer. 

Other surfaces can be done, but not always. Talk to our team about your particular surface repair needs.

You can pay with cash, check, or bank transfer, or for a 3% fee card fee, we also accept most debit and credit cards. If paying with cash, we ask you pay the technician on site, so it doesn't get lost in the mail.